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DESKPOT SUPPORT

Let’s get your desktop growing again.

Find quick answers for the current release and learn how to report a problem clearly.

Last updated: August 13, 2026

Chrome Web Store launch

Deskpot is being prepared for its first public Chrome Web Store release. The install button on this website will point directly to the verified listing as soon as Google publishes it.

Before launch

Only install Deskpot from its official Chrome Web Store listing or from project files you personally trust.

Quick fixes

Deskpot does not appear on a new tab

Open Chrome's Extensions page and confirm Deskpot is installed and enabled. If another extension also replaces the New Tab page, Chrome may allow only one of them to control it.

A shortcut will not open

Edit the shortcut and confirm it uses a normal HTTP or HTTPS address. Deskpot intentionally blocks browser-internal, file, and script addresses.

Saved bookmarks do not appear

Right-click a website shortcut and choose Enable saved bookmarks. Approve Chrome's bookmark permission when asked. Deskpot matches that shortcut's hostname and subdomains, so a Gmail shortcut does not show unrelated Google bookmarks. If permission was removed, enable it again from the right-click menu.

Weather will not update

Check the city name and internet connection, then press F5 to reload Deskpot. Weather information is provided by Open-Meteo and cached locally for 30 minutes.

My layout disappeared

Deskpot data is stored locally in Chrome. Clearing extension storage, removing the extension, or using a different Chrome profile can remove that local setup. Import a Deskpot JSON backup if you created one earlier.

Google Calendar will not connect

Confirm you are signed into Chrome with the Google account whose primary calendar you want to display. Open the calendar panel, choose Connect Google Calendar, and approve read-only event access. If the connection expires, choose Reconnect. Deskpot never edits calendar events.

Some events are missing

Deskpot displays events from the connected account's primary calendar for the visible month. Press F5 to reload Deskpot or change months to request the latest event list automatically.

Report a problem

support@heappslabs.com

When reporting an issue, include the Deskpot version, Chrome version, operating system, what you expected, what happened instead, and the steps that reproduce the problem. Do not include passcodes, private calendar information, or exported backup files.

Feature requests

Deskpot is intentionally starting small. Useful requests explain the problem you want to solve, how often it occurs, and how the feature would fit naturally into a new-tab desktop.

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